Last updated: 09/02/2026

Leicestershire Locksmiths / Multipoint Lock Shop Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Leicestershire Locksmiths / Multipoint Lock Shop Limited
Address: 160 City Road, London, England, EC1V 2NX
Telephone: 0116 442 2087
Operating area: Leicester and surrouding areas, United Kingdom.

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. This may include:

• Your name
• Your email address
• Your telephone number

Any information you include in your enquiry or message

We do not collect:

• Analytics or tracking data
• Marketing profiling data
• Location tracking data

3. How We Collect Your Data

We collect personal data when you:

• Contact us via our website contact form
• Contact us by email or telephone

Phone calls may be recorded for quality and training purposes.

4. How We Use Your Data

We use your personal data only to:

• Respond to enquiries
• Provide quotes or services
• Communicate regarding existing or potential work

We do not use your data for marketing purposes unless you explicitly request it.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – when you submit an enquiry
• Contract – when data is required to provide a service
• Legitimate interests – to respond to enquiries and manage our business

6. Data Sharing

We do not sell, rent, or trade your personal data.

Your data may only be shared where necessary:

• With trusted third-party contractors solely to complete agreed locksmith services
• Where required by law or legal obligation

All third parties are required to keep your data secure and confidential.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure email systems
• Restricted access to personal data
• Data minimisation (only storing what is necessary)

Personal data is kept only for as long as required to fulfil its purpose or comply with legal obligations.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies and Analytics

Our website does not use:

• Analytics tools
• Tracking cookies
• Advertising cookies

Only essential cookies required for website functionality may be used.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Leicestershire Locksmiths / Multipoint Lock Shop Limited
0116 442 2087